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How to Professionally Handle Being Asked About Other People’s Work When You Don’t Know What They Do
In any professional setting, you may occasionally be asked about a colleague’s work, especially if you’re part of a team. However, there might be times when you don’t know the details of what that colleague does. Whether you’re caught off-guard during a meeting, a client call, or a casual conversation, how you handle the situation…
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Disabling SIP ALG on a Fortigate Firewall
Disabling SIP ALG This article will guide you through the steps required to disable the SIP ALG (Session Initiation Protocol Application Layer Gateway) setting on a Fortigate Firewall. Disabling SIP ALG can help resolve issues related to VoIP (Voice over IP) communications by ensuring that the SIP traffic is not altered or interfered with by…
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What Does SIP Registration Achieve?
Session Initiation Protocol (SIP) registration is a fundamental process that allows devices, such as IP phones, softphones, or any SIP-enabled endpoints, to connect and communicate over a network, particularly in Voice over Internet Protocol (VoIP) environments. But what exactly does SIP registration achieve? In summary, SIP registration is critical for enabling seamless communication within VoIP…
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Understanding SIP Registration Methods in AOS Voice Devices
Session Initiation Protocol (SIP) registration is a crucial process in establishing voice communication between devices and a softswitch within a network. Various methods of SIP registration are employed depending on the specific requirements of the network and the capabilities of the devices involved. This article will explore the different SIP registration methods supported in AOS…
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Picking the Right Wi-Fi Band: 2.4 GHz, 5 GHz, and 6 GHz
Wi-Fi technology has evolved significantly over the years, offering users more options in terms of speed, range, and reliability. The choice between 2.4 GHz, 5 GHz, and the newer 6 GHz Wi-Fi bands can greatly impact your network’s performance. Understanding the differences between these bands is crucial for optimizing your wireless experience, whether you’re setting…
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Do Hotel Phones Show Who’s Calling? Find Out Here
In the age of smartphones, it’s easy to take for granted the convenience of seeing who’s calling before you pick up the phone. But when you’re staying in a hotel, you might wonder: do hotel phones show who’s calling? The answer isn’t as straightforward as you might think. The capabilities of hotel phone systems can…
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Phoning in Sick: When and How to Do It
Phoning in sick is essential to maintaining your health and ensuring you don’t spread illness to colleagues. However, knowing when to call in and how to do it effectively is crucial for maintaining professionalism. Steps to Phoning in Sick Example Scenarios for Phoning in Sick When You Shouldn’t Call in Sick While prioritizing your health…
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The Evolution of Hotel Phone Systems
Traditionally, hotel phone systems were basic communication tools designed to facilitate calls between guests and the front desk or external lines. These systems were often limited in functionality, offering little beyond voicemail and call forwarding. However, with the advent of VoIP technology, hotel phone systems have become more versatile, offering features such as integration with…
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Understanding PMS Components for the Mitel SX-200: Serial Transceiver Integration
In a hospitality environment, integrating the Property Management System (PMS) with the Mitel SX-200 system is essential for automating guest services like check-in, check-out, voicemail management, and call billing. A key component in this integration is the serial transceiver, which converts serial data from the PMS into TCP/IP packets for transmission over the network to…
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The Ultimate Guide to Excellent Hotel Phone Systems: Enhancing Communication and Guest Experience
In the fast-paced world of hospitality, effective communication is key to providing a seamless guest experience. A hotel phone system serves as the backbone of this communication, connecting staff, guests, and external contacts. Whether you’re upgrading your existing system or implementing a new one, understanding the different options available and the benefits they offer is…
About Me
Currently, Cody Deluisio is a network engineer specializing in voice at ITG Networks. He is the project manager for the company’s next-generation customer service portal and telco billing system.
Recent projects include implementing and developing telco billing systems, dynamic device provisioning/remediation, and automated ticketing response.
His current focus being enterprise information systems such as VoIP transmission networks, live data capture systems, data warehousing systems, distributed processing infrastructures and more.
Mr. Deluisio is currently pursuing a masters degree in Information Systems Engineering at John Hopkins University. In addition to this Cody enjoys to raise chickens, spend time with family, and get outside.
If you are interested please contact him through LinkedIn.
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