Category: Telephony
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Recommended Fraud Mitigation Best Practices for PBX Phone Systems
Fraud in telecommunications is a significant threat, involving the illegal acquisition of money, personal data, or security credentials. To help protect your PBX phone system […]
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Auto Attendant Best Practices
An Auto Attendant is often the first point of contact for clients calling your company. Given its importance, creating a professional and user-friendly Auto Attendant […]
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The Ultimate Guide to Hotel PBX Systems
Hotel guests might not be familiar with the term “PBX” or know that it stands for “Private Branch eXchange,” but they rely on it every […]
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Common SIP Response Codes
100 Trying: Caller is attempting to make the call. 180 Ringing: Call is progressing. 183 Progressing: Call is progressing. Ringing is normally heard. 200 OK: […]
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What Does SIP Registration Achieve?
Session Initiation Protocol (SIP) registration is a fundamental process that allows devices, such as IP phones, softphones, or any SIP-enabled endpoints, to connect and communicate […]
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Understanding SIP Registration Methods in AOS Voice Devices
Session Initiation Protocol (SIP) registration is a crucial process in establishing voice communication between devices and a softswitch within a network. Various methods of SIP […]
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Do Hotel Phones Show Who’s Calling? Find Out Here
In the age of smartphones, it’s easy to take for granted the convenience of seeing who’s calling before you pick up the phone. But when […]
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The Evolution of Hotel Phone Systems
Traditionally, hotel phone systems were basic communication tools designed to facilitate calls between guests and the front desk or external lines. These systems were often […]
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Understanding PMS Components for the Mitel SX-200: Serial Transceiver Integration
In a hospitality environment, integrating the Property Management System (PMS) with the Mitel SX-200 system is essential for automating guest services like check-in, check-out, voicemail […]
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The Ultimate Guide to Excellent Hotel Phone Systems: Enhancing Communication and Guest Experience
In the fast-paced world of hospitality, effective communication is key to providing a seamless guest experience. A hotel phone system serves as the backbone of […]
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