Tag: ICP3300
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Resolving Call Drops After a Network Upgrade: A MiVoice Business Case Study
Recently I was called to look at a MiVoice Business installation that experienced an unexpected issue after a network upgrade: calls were suddenly being dropped, and the system showed as unavailable. The culprit? A small but significant change made by the carrier—they mistakenly switched the PRI protocol from DMS100 to NI2 during the upgrade. This…
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